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Chad Best, MD

Board-Certified Pediatric Gastroenterology

Photo of Chad Best, M.D.

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South Texas Pediatric Gastroenterology
540 Madison Oak Drive, Suite 620
San Antonio, TX 78258
P: (888) 417-4961
F: (210) 640-1631

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
82 Ratings

Dr. Chad Best is a caring and compassionate physician with over 10 years of experience treating infants, children and young adults with various digestive, liver and nutritional disorders.

Chad completed his undergraduate and medical school training at the University of Nevada. His training in Pediatrics and Pediatric Gastroenterology was then completed at the University of New Mexico Children's Hospital and the University of Minnesota, where he also obtained a Master's Degree in Clinical Research. He is board certified in Pediatric Gastroenterology.

Dr. Best is a Fellow of the American Board of Pediatrics and a member of the American Medical Association, the American Academy of Pediatrics, the American Gastroenterology Association and the North American Society of Pediatric Hepatology, Gastroenterology and Nutrition.

Special areas of interest and specialization

  • Pediatric care
  • Gastrointestinal disease and disorders
  • Therapeutic Endoscopy
  • Esophageal Stent Placement
  • Gastroesophageal Reflux Testing
  • Video Capsule Evaluation


  • Pediatric Gastroenterology, University of Minnesota
  • Residency: Pediatrics, University of New Mexico Children’s Hospital
  • Medical School: University of Nevada School of Medicine
  • Master's Degree: Clinical Research, University Minnesota
  • Bachelor of Science Degree: Health Sciences, University of Nevada

Board Certification

  • American Board of Pediatrics
    • Pediatric Gastroenterology

Hospital Affiliation

North Central Baptist Hospital

Video From the Doctor

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Provider showed concern
Friendliness/courtesy of CP
Provider explained things clearly
CP spoke using clear language
Provider included you in decisions
Patients' confidence in CP
Likelihood of recommending this provider


Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Apr 20, 2022
Dr. Best did most of the talking and maybe it's the fault of the referring Pediatrician but it seemed like we did not need the appointment at all.
Apr 20, 2022
The online check-in and registration was sent so close to the appointment so it was difficult to complete as I was trying to get my baby ready for his appointment. It would have been nicer to have more time to complete all of the registration paperwork when I wasn't rushing to get there.
Feb 25, 2022
The only thing I didn't like is that he examined Clara before I had a chance to put her in my lap and let her know what was going to happen. She was standing on a chair looking at the window and he started feeling her stomach. I would like more courtesy for my daughter in the future. She was very worried as soon as he did it.
Feb 18, 2022
Was not informed of policy of 1 parent present at an appointment so my son's father had to wait outside in the hallway because he couldn't come in.
Feb 17, 2022
Super helpful staff
Feb 2, 2022
Just noticed we could hear the conversation in neighboring room. Figure they can probably hear ours as well.
Jan 28, 2022
The two gals that were working the front of office were absolutely AMAZING. I wish I would have caught their names. They interacted with my son like no one else in a doctor office.
Jan 23, 2022
Always the best when we go there!!
Jan 20, 2022
Kim was so sweet!!!
Jan 20, 2022
I understand it's a doctor's office and people are scared of Covid, but it would be nice to see smiles.
Jan 20, 2022
Dr. Best is amazing! He listened and asked many questions. I feel confident with my son in his care.
Jan 20, 2022
Wasn't too impressed with the nurse. She was terrible though.
Jan 20, 2022
Waited a bit, but that's normal with doctors' offices.
Jan 14, 2022
I need the nurse to stop complaining about the insurance company that my daughter has. We have to work with it.
Jan 2, 2022
Although it was easy to leave a message for an appointment, an assistant or nurse, a few times, I never received a call from the office on my concern.
Dec 11, 2021
I could overhear the office staff complaining in the back room
Nov 20, 2021
All good
Nov 20, 2021
Blessed we found Dr. Best.
Oct 28, 2021
Cute little office that felt inviting for not only my child but me, as the parent, as well
Oct 22, 2021
All of the staff in the front were so kind and outgoing!
Oct 22, 2021
I feel confident he will get to bottom of what's going on with my daughter and get feeling better soon.
Oct 22, 2021
Great doctor and staff was friendly and nice.
Oct 16, 2021
Oct 16, 2021
I have already told my group of friends that if they ever need a pediatric GI they need to see Dr. Best. One of my friends will be scheduling soon!
Oct 16, 2021
Dr Best walked in the door and just impressed us. He did great including both the child and parents in the conversation, especially paying attention that my child was comfortable in the setting. He asked a bunch of questions and gave us amazing insight on what was going on. He explained things so clearly. We have already recommended him to a bunch of our friends.
Oct 16, 2021
Chrisangel was AMAZING!
Oct 16, 2021
From my first phone call to schedule an appointment I have been nothing but impressed. As a new patient I could get in within 2 weeks, unheard of when seeing a specialist. I got reminder text and email. And the day of when we arrived the first person we interacted with was great. Got us all checked in quickly. Chrisangel was amazing when she took us back to our exam room and was just so good at interacting with my child and me. Dr Best came in about 2 minutes later. And WOW! So happy with this office!
Oct 15, 2021
It was only difficult to schedule the appointment because the referral from the PCP took too long to get into the system.
Oct 6, 2021
Chrisangel, Dr. Best, and the front desk ladies are all wonderful.
Oct 6, 2021
Amazing staff!
Oct 6, 2021
Nurse was awesome with the vital process on my newborn, gave great information, and was very nice.
Oct 6, 2021
Quick and proficient!
Sep 13, 2021
Dr. Best was amazing! The front staff however, weren't very welcoming ..I was a new patient .. I wasn't greeted when I walked in & the staff seemed pretty unprofessional by just talking to one another instead of dealing with me.
Sep 11, 2021
Dr. Best was amazing
Sep 8, 2021
I'd recommend Dr. Best and his scheduler, Kim to all my friends amd family, but the rest of the staff I encountered didn't meet anywhere near their level of professionalism. I'd rate Kim and Dr. Best a 5 though, The front office staff a 1, and ChrisAngel a 3.
Sep 8, 2021
She was very informative, just no smiles on her face either.
Sep 8, 2021
Staff not very friendly and no smiles on anyone's faces. Nothing towards me as a person, but just noticed it was like this with everyone who walked into the practice.
Sep 8, 2021
Once I was in the back, the back office staff was wonderful. Dr. Best's name says it's all. He is the best! Also, Kim was OUTSTANDING!
Sep 5, 2021
We arrived early for our appointment to complete the paperwork, as requested. They actually had us in a room and talking to the doctor a few minutes before our scheduled appointment time.
Sep 1, 2021
Great communication! Thank you for the house coffee.
Jul 31, 2021
All staff were friendly, welcoming to clinic as it was a fast visit, Dr.Best explained what process was going to be taken & why which I liked as normally not given option with other physicians.
Jul 27, 2021
One of the best medical experiences we have had in a long time. Thank you!
Jul 27, 2021
Dr. Best was amazing. I really appreciated how he showed he wants to get to the root cause of the problem, instead of just giving a medication and sending us on our way. He made sure we made it on his surgery schedule right away so my daughter can be on her way to relief, sooner rather than later.
Jul 27, 2021
Everyone at the front desk was exceptionally nice and courteous.
Jul 27, 2021
Scheduling the new patient appointment was really easy. The scheduler was super nice and scheduled my daughter's appointment for the same week.
Jul 16, 2021
Again, we were shocked to see staff not wearing masks at registration.
Jul 16, 2021
Dr Best took us seriously and described his approach thoroughly and in a way we could understand. He took time to answer our questions and we never felt rushed.
Jul 16, 2021
Staff was very polite, but we were shocked to see a number of staff NOT wearing masks behind the desk, even though that's the mandated policy for even entering the building. We asked about it and were told "oh they just got in this morning". That made no sense to us and it was disappointing to see.
Jul 16, 2021
I appreciated being able to do all the paperwork and payment online before the appt
Jul 2, 2021
Would definitely recommend to anyone to come here!
Jul 2, 2021
Our nurse was extremely kind and listened to all of us.
Jul 2, 2021
The office staff were very kind and tentative with both myself, husband and son. They answered all the questions we had quick with getting us back to the room. Overall such a good experience!